Oklahoma Quality Award Presented to Choctaw Nation Health Services Authority

DURANT, Okla. – Choctaw Nation Health Services Association (CNHSA) was one of two organizations awarded the prestigious Oklahoma Quality Foundation (OQF) State Quality Award.

The award recognizes organizations dedicated to achieving performance excellence using the Baldridge Excellence Framework, a proven system helping organizations fulfill their missions, enhance results, and increase competitiveness.

“This year’s distinguished awardees embody the highest standards of quality and innovation in their contributions to Oklahoma,” said Lt. Governor Matt Pinnell. “We applaud their efforts to consistently improve their organizations and serve as role models to others.”

“The award confirms everything we’ve built and worked towards for our tribal members,” echoes Gary Batton, Chief of the Choctaw Nation of Oklahoma. “We strive to provide the best quality rural healthcare in America and we have succeeded in accomplishing that.”

Heath Wright, OQF Executive Director, added, “The Baldrige Framework is a time-tested model for organizational excellence, guiding countless organizations toward sustainable success. Our Oklahoma Quality Summit provides a platform to celebrate those who have reached organizational excellence while offering valuable training and peer learning opportunities for those committed to continuous improvement.”

CNHSA received a Level 5 Milestone Oklahoma State Quality Award. This highest honor recognizes organizations that have established and effectively implemented their missions, visions, and values, achieving nationally benchmarked outcomes. Additionally, they are celebrated for outstanding communication and strategic planning, the organization has become a leader in patient-centered care and with patient retention rates significantly above industry norms and top-tier inpatient satisfaction.