The Choctaw Nation Transit program based in Hugo offers several modes of transportation to patients needing to go to non-emergency medical appointments at clinics within the Choctaw Nation as well as specialized clinics outside of CNHSA.
Arrangements for these transports must be scheduled in advance.
When calling Tribal Transit, please be prepared to provide the following information:
- Date of Birth
- Current Medicaid ID number
- Time and date of medical appointment
- Health care facility name, address, and phone number you will be visiting
- Special needs requests such as wheel-chair lifts, etc.
- Attendant or caregiver traveling with you (please note: drivers may not serve as attendants/caregivers)
Passenger Eligibility and Procedures:
- Transit is open to anyone who lives within the Choctaw Nation District boundaries, for non-emergency medical appointments (Must be 18 years of age unless accompanied by a parent or legal guardian. Parents transporting children under 5 years of age must provide a child safety or booster seat)
- All rides require advance notice of 5 business days before the scheduled appointment (Saturday and Sunday are not considered business days)
- Transportation requests will be considered on a first come, first served basis (elders, patients receiving dialysis and/or chemotherapy have priority)
- Due to scheduling and limited drivers, we may be unable to accommodate all continuous appointments such as chemo or dialysis
- All requests for transportation through Tribal Transit must be scheduled through the dispatcher’s office using one of the following methods:
- Drivers will call clients with pick up time the day before appointment(s) between the hours of 4:00 p.m. and 8:00 p.m. (clients that are unable to be contacted or that have not checked in with the dispatcher may not be picked up)
- Please allow 15 minutes prior to and after your scheduled pick up time for your driver to arrive (driver will wait at client’s designated pick up area for five minutes before continuing with route/ trip)
- Clients under the influence of drugs or alcohol will not be transported
- Profanity nor harassment of drivers and/or other passengers will be tolerated
- The bus will remain at the health facility until the last rider has finished their appointment(s)
- Wheelchair accessible vans/ buses are available
- If a caregiver is required, it is the responsibility of the rider to bring one. Drivers will assist when possible but may not be able to stay with the rider throughout the appointment. Please note: clients having day surgery will need an attendant (family or friend)
- Attendants must be provided by facilities for clients residing in a home such as: nursing homes, women’s shelters, and/or juvenile shelters (parent, guardian, counselor or nurse)
- One family member may accompany rider if room is available. Please verify before bringing them along.
- Assistance available for patients requesting SoonerRide for Medicaid clients
Did You Know?
You can schedule your ride on the Tribal Transit vehicles through your myCNHSA app or online at my.CNHSA.com. vRides are available for non-emergency medical visits to those living with the Choctaw Nation reservation. They must be scheduled five business days in advance. The complete list of eligibility and procedures is available in the app or online.
If you are experiencing symptoms of a contagious disease or illness, you will not be allowed to use Tribal Transit. These symptoms include coughing, fever, loss of taste or smell, trouble breathing, chest pain, weakness, etc. If you are experiencing these symptoms, you will need to arrange your own transportation to your appointment or call 911.