Charlie Tyree, right, manager of the Durant/Choctaw Casino KOA, is congratulated on his top service scores by Dr. Kevin Freiberg, one of the nation’s top customer service experts. Freiberg was a speaker at the KOA International Convention in November in Las Vegas.
Durant Choctaw Casino KOA receives top service scores
The Choctaw Casino KOA Campground in Durant was recently recognized for receiving the top customer service scores in the 488-park Kampgrounds of America system in North America.
The Choctaw Casino KOA, owned and operated by the Choctaw Nation of Oklahoma, is managed by Charlie Tyree.
Tyree was recognized as receiving one of the top three customer service scores in the KOA system during the annual Kampgrounds of America International Convention last month in Las Vegas, Nev.
Each year, more than 200,000 KOA campers provide extensive feedback surveys regarding their stays at each KOA campground. Those scores provide the basis for KOA’s annual President’s and Founder’s Awards. The Choctaw Casino KOA received both of those honors for its performance in 2011.
Kampgrounds of America, founded on the banks of the Yellowstone River in Billings, Montana in 1962, is now the world’s largest system of open-to-the-public family campgrounds. KOA has 475 locations in the United States and Canada.